We specialise in English-language copy. For Spanish copy, we can collaborate with trusted local copywriters using our strategy and frameworks as the foundation. Contact us to discuss a bilingual project.
As detailed as you can make it. The brief call helps capture what you cannot articulate in writing, but the quality of the copy scales directly with the quality of the information we have to work with. We send a brief template after booking.
Yes, provided we have enough existing material to study. Share your best-performing content, any existing guidelines, and examples you consider on-brand. We also offer a standalone Tone of Voice Audit as an add-on if your voice needs more definition before the project.
Full research, outline, first draft (3,000-8,000 words), two rounds of revisions, and a final version delivered in Google Doc and PDF format. Competitor research and SEO metadata are available as add-ons.
Timelines are listed per service. Web copy sets take 4-6 days, press releases 1-3 days, whitepapers 10-14 days, and ghostwriting projects 14-21 days. Rush delivery (24 hours) is available as an add-on for most services.
Yes, for Enterprise package clients or on request. For standard projects, our Terms of Service include a confidentiality clause covering all client materials shared during the engagement.
If the copy does not address the agreed brief after revision rounds are exhausted, we will resolve it. Our Refund Policy details the specific conditions under which a partial or full refund applies.
Both. The Package Builder lets you start with a package and add services or extras. If you only need one service, the Solo package is the right starting point, or you can contact us for a custom quote.